Service

Pre-sales service
¡ô  Professional and technical experts introduce the characteristic and the basic knowledge about our products, as well as offer our valued clients with advisable and feasible suggestion.
¡ô  Help our clients to design the layout chart for machines in our experience, and offer them optimized design.
¡ô  Take clients to site visit domestic plants that are using our products.
 
Procedure service
¡ô  We chose the best parts of equipments in world market. Main components are world famous brands. Ensure to meet clients' requirements and promise to facilitate the day-to-day maintenance.
¡ô  Sunrise has professionals to monitor and inspect complete assembly process in accordance with the ISO Quality Control System.
¡ô  Take serious and strict inspection during whole production process, include material, purchasing parts, outsourcing parts, assembly etc. Generally, Sunrise takes procedure test, routing test, and final inspection for all products.
¡ô  Besides the emphasis of quality, the company pays close attention to each link from producing to selling, and ensures each process without any fault.
¡ô  Before dispatch our product, we inform our clients to inspect it according to the contract and related standards, for example, national trade standard and enterprise standard.
 
Affer-sales serive
¡ô  We take responsible for packing and loading machines, and assist clients to arrange the transportation.
¡ô  Based on customers' requirements, we send the professional and technical experts to supply the on-site technical services for installation, commissioning and training.
¡ô  We supply the service for the whole life of our machines. During the 12 months warranty period, we take the charge of repairing or replacing of the parts for free, if the quality problem generated by us.
¡ô  Sunrise promises to offer continuously service for any problems of our machines. And we will share the new technology and advanced program with all our clients.
 
 
 

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